Frequently Asked Questions. Contact us at hello@maniwonders.com for any inquiries.

FREQUENTLY ASKED QUESTIONS

 
PRODUCT INFORMATION

How many cards can the Cascade Wallet hold?

The aircraft grade aluminium Cascade Wallet can hold up to 5 cards with raised lettering such as debit and credit cards and up to 7 cards without raised lettering such as driver's license.

How many cards can the Detachable Leather Cover hold?

The Detachable Leather Cover is made of soft genuine leather and can hold 8 cards, bills, coins and more.

How does the money clip function?

The Cascade Wallet has a built-in flush-retracting business card and money clip for easy access.

What is the weight of the Cascade Wallet and Detachable Leather Cover?

Cascade Wallet - 86g (3.03oz) | Detachable Leather Cover - 22g (0.78oz) | Cascade Wallet & Leather Cover - 108g (3.81oz)

How do I customize the Cascade Wallet and Detachable Leather Cover?

Please visit https://www.maniwonders.com to select your custom color options for the Cascade Wallet and Detachable Leather Cover. The Cascade Wallets color options are Gunmetal with Chrome trim | Silver with Jet Black trim | Gold with Rose Gold trim. The Detachable Leather Cover color options are Navy | Black | Brown.

ORDER INFORMATION

How can I make changes to my order?

If you need to make changes to or cancel your order, please CONTACT US or send us a message at support@maniwonders.com immediately.

Why was my order cancelled?

The order has been detected by the fraudulent filter of our PCI compliant payment gateway partners. You will receive an email from our customer engagement team for verification of your order. If you are certain that your payment option is authentic, please order again with the world class payment option - PayPal.

What currency is the price displayed in?

Our pricing is presented in the world standard USD due to the fact that our products are sold and shipped worldwide. Also, a currency converter is available on the cart page.

SHIPPING INFORMATION

What shipping methods do you offer?

We provide free worldwide shipping on purchases over $100. The shipment transit time is 15 - 20 business days. We also provide express shipping services (2 - 7 business days).

How soon will my order be shipped out once the order has been placed?

Your order gets processed by the shipment logistics center and will commence transit within 24 Hrs. This does not include weekends and Canadian holidays. You will receive an email notification with your tracking link and shipment tracking details once your order dispatches.

What are the customs, duties and tax charges?

Custom, duties, and tax charges levied at the receiving country's border is not under the control of Mani Wonders or the shipping courier. Each nation has its own import regulations and fees. Please review our Terms & Conditions provided in the following link: https://www.maniwonders.com/legal. Note, in rare occasions, custom agents may withhold delivery of some packages.

Which countries do you ship to?

We ship to all countries.

WARRANTY, RETURN & EXCHANGE INFORMATION

What is the warranty policy?

Mani Wonders products purchased from our website or an authorized dealer come with a 24-month manufacturer defect and workmanship warranty. This warranty does not cover normal wear and tear; cosmetic scratches; damages caused by accident, abuse, misuse, liquid contact, negligence, shock; improper use or storage of the product; unauthorized modifications or repairs.

How do I file a warranty/return/exchange request?

To submit a request, please CONTACT US or support@maniwonders.com immediately. Please note Mani Wonders products are entitled to our 24-month manufacturer defect and workmanship limited warranty and a 30-day return policy in its original condition and packaging. Proof of purchase and Order Number is required for all warranty claims and service requests. A video of the damaged parts of the wallet will be requested as part of the warranty assessment.

How will I be refunded on my return?

Upon receipt and inspection of the return we will issue your approved refund via the original method of payment. Failure to provide the item back in its original condition and MANI WONDERS branded packaging will result in repackaging fee of $6.00 USD. Expedited shipping charges are non-refundable.

Does MANI WONDERS cover the cost of a return shipment?

MANI WONDERS covers return shipment cost (upto $20.00 USD) on all purchases. Any return shipments over $20.00 USD, the customer covers the remaining cost.

How long does it take to process my return payment?

After we have issued the refund, it will take up to 3 - 5 business days for the funds to be placed back in your paypal account or credit card.

OTHER INFORMATION

Is your site secure?

Mani Wonders website is designed with the highest security, encapsulated by SSL certificate and supports payment processing by PCI compliant Payment Gateways – PayPal and Stripe.

Which organizations are Authorized Resellers?

MANI WONDERS Authorized resellers are Amazon, ETSY, Touch Of Modern, iVANZI, with future plans to expand to retail stores globally.

How do I become a MANI WONDERS Authorized Reseller?

We appreciate that you want to be a reseller, please email us at distribution@maniwonders.com for distribution related inquiries.

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@2018 MANI WONDERS – ALL RIGHTS RESERVED